Support Staff

As you meet and get to know us, the caring staff of The Springs Funeral Services, you will notice that serving people during the difficult time of death has been our passion for years. Combined we have over 150 years of funeral service experience and over 20 years serving families in the Colorado Springs area.

 Our Support

Bob Garrett, Courier

Bob is a native of Colorado Springs and a graduate of Palmer High School. He attended Nazarene Bible College in Colorado Springs.

Bob worked for S & S Amusement Company which later became Eagle Coin Company for over 32 years. Bob also worked for and managed Plaza Ice Chalet in the Plaza of the Rockies for over 10 years. Bob became acquainted with Arlen Brown when Arlen purchased S & S Amusement Co. After Bob retired Arlen asked him to join The Springs Funeral Services.

Bob regularly attends Rocky Mountain Calvary Church is an avid photographer and a board member for the Westsiders Club, a member of the Mercedes Benz Club of America and a member of Palmer High School Alumni.



Richard T. Flores, Facilities Management & Service Support

He was born in Phoenix, Arizona and started high school in Glendale, Arizona and in mid semester moved to Eloy, Arizona and graduated from Santa Cruz Valley Union High school. He attended the University of Arizona.

He proudly served four years in the U.S Air Force where worked in communications. He retired from US West in 1990. He was a very active member of The Rotary Club where he served as treasurer and was a member of the Chamber of Commerce.

Upon retiring from U.S West he had a second career as a Project Manager for Sears Corporation, where he traveled extensively managing the store remodel projects.

Joining the funeral home is his third career and he is a vital member of the team as funeral service support along with managing all the facilities management and special projects.

He and his wife Irma are members of St. Patrick Catholic Church. They have four children and six grandchildren.


Rena Garcia, Funeral Service Support

Rena is a Colorado Springs native, she graduated from Palmer High School and attended Pikes Peak Community College.

Rena’s experience includes working for Dignity Memorial serving as an office manager for 15 years at Mountain View Mortuary which not only involved administrative duties but also one on one with families to make their experience for their loved ones a meaningful experience. She also spent 17 years at Digital in the H/R department.

Rena’s 19 year old son was killed in 1993 by a drunk driver and she became involved with MADD and Compassionate Friends.

Rena has a daughter, one grandson and two great granddaughters.

In 2013 Rena accepted a great opportunity with The Springs Funeral Services to be able to continue to help grieving families which is her passion.

Rena attends Church of All Nations and loves to get involved in the community and loves outdoors and being with her family.


Tina Gauvin, Administrative Assistant

Tina was born and raised in New Brunswick, Canada and is fluent in French. Where she graduated high school and pursued her studies at IFP, Montreal, Quebec for certified pharmacy technician.  She also studies at The Community College of Bathurst for Long term care facility certification.  She was also volunteering at a local funeral home.

A few years ago, she moved to Colorado Springs, and continued her education and obtained her Certified Nurse Assistant, multiple Alzheimer’s Association trainings, Administrator for Assisted living, and Gerontology certification from UCCS.

Tina was a member of the Resource Team CSFD, BNI- Great Expectation and is involved with the Cub Scouts pack in Colorado Springs.  She enjoys spending time with her family, the great outdoors, networking, hockey and reading.

Tina has two children, her husband retired from the U.S Army they enjoy the great outdoors together.

With a passion for serving families in different venues of work through her life, she is an asset to our team.


Diane Serna, Administrative Assistant

Diane has been a resident of Colorado Springs since 1985. She and her husband have two grown sons. Before joining to The Springs Funeral Services, Diane was a Legal Assistant in the criminal defense community for 20 years.

She has brought her commitment to helping people going through a difficult time to continue her career with us.

In her spare time Diane loves to find new trails in Colorado Springs to hike. She also likes to crochet, knit and read. She is an avid Chicago Cubs and Colorado Avalanche fan.




Ron West , Service Support

Ron came to The Springs Funeral Services without a background in funeral services but with a lifelong interest in the industry. From his earliest days he remembers being fascinated by cemeteries and their appearances. And to this day his he is still drawn to the artwork, architecture, and history that is found in an older cemetery.

Ron was born and raised in the mid-west, just outside of the St Louis area. He joined the US Navy out of high school and spent eight years seeing the United States and the world. Ron moved to Colorado Springs in 2002 after living in California for 20 years and he has said that no place he has ever lived felt like home until his first trip to Colorado where he knew immediately that this would be the place that he would spend the rest of his life.

Ron has always had an interest in history and it’s that interest that brought him to Evergreen Cemetery in Colorado Springs. After reading the book “Newport in the Rockies: The Life and Good Times of Colorado Springs” he set out to learn more about the people written about in the book and found that many of those people are buried at Evergreen. This interest led to a chance meeting with the Director of the Evergreen Cemetery Benevolent Society where very soon afterward he found himself volunteering to support the organization and the cemetery in any way he could. Ron learned enough about the cemetery that in 2013 he started to offer guided tours in support of Evergreen Cemetery Benevolent Society and Evergreen Cemetery.

It was another chance meeting in the cemetery with Arlen Brown that brought Ron to The Springs Funeral Services. During an event where Ron was doing a live portrayal of Jimmy Burns, a Cripple Creek millionaire and philanthropist, he had the opportunity to meet Arlen and discuss aspects of the funeral business. Ron had thought for many years that maybe he had missed his calling in life to be funeral director so that when Arlen mentioned possibly working at The Springs Funeral Services as support staff, Ron took advantage of the opportunity.

Ron has been married for 25 years to his wife Debbie. Together they have two sons. He has been involved in his community for many years as an adult leader in the Boy Scouts of America and is a member of The Westerners International. In his spare time he is an active contributor to the web-site where he has spent countless hours recording cemetery burials, photographing headstones, and researching the histories of those people interred there. Ron has a belief that no more should ever be forgotten, that each one of us has done things in life to be remembered for and he considers it a mission to make sure that they are remembered. 



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